Frequently asked questions
How do I make a return?
Email us at kitiostore@gmail.com with your order number, and we will send you instructions.
Can I change or cancel my order?
Contact us as soon as possible at kitiostore@gmail,com with your order number. If the order has not been shipped, we can usually change or cancel it.
When will I receive my order?
Your order will be shipped within 1-3 business days and the normal delivery time is 3-5 days depending on where you are ordering from.